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Cim, Ltd.

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Records under this name other than patents Cim, Ltd. holds now: patents now held by others, patents whose terms have ended, and its applications, pending or abandoned.

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PatentTitleStatus Expires Confidence
US 8,402,070Training, Certifying, Assigning and Collaborating Agents Among Multiple Users
Formerly held
Lapsed on the fee record
Ended Mar 19, 2025 · Medium confidence
Lapsed on the fee recordEnded Mar 19, 2025Medium confidence
US 8,270,591Multi-Media Contact Channel in Agent State Control System and Method for Use in a Contact Center
Formerly held
Lapsed on the fee record
Ended Sep 18, 2024 · High confidence
Lapsed on the fee recordEnded Sep 18, 2024High confidence
US 7,181,492Transfer of an Internet Chat Session Between Servers
Formerly held
Term ended
Term ended Dec 10, 2023 · High confidence
Term endedTerm ended Dec 10, 2023High confidence
US 6,941,320Contact Center Dynamic Record Delivery
Formerly held
Term ended
Term ended May 9, 2023 · High confidence
Term endedTerm ended May 9, 2023High confidence
US 6,703,894Baseband Filter for Receivers
Formerly held
Term ended
Term ended Jan 13, 2023 · High confidence
Term endedTerm ended Jan 13, 2023High confidence
US 7,080,321Dynamic Help Option for Internet Customers
Formerly held
Term ended
Term ended Jul 12, 2022 · High confidence
Term endedTerm ended Jul 12, 2022High confidence
US 6,868,395Business transactions using the internet
Formerly held
Term ended
Term ended Dec 22, 2019 · From the USPTO record
Term endedTerm ended Dec 22, 2019From the USPTO record
US 6,832,203Skills based contact routing
Term ended
Term ended Nov 5, 2019 · From the USPTO record
Term endedTerm ended Nov 5, 2019From the USPTO record
US 7,324,528Remote Access, Emulation, and Control of Office Equipment
Formerly held
Term ended
Ended no later than Oct 27, 2019 · Low confidence
Term endedEnded no later than Oct 27, 2019Low confidence
US 6,823,384Methods and apparatus for securely collecting customer service agent data in a multi-tenant environment
Formerly held
Term ended
Term ended Oct 15, 2019 · From the USPTO record
Term endedTerm ended Oct 15, 2019From the USPTO record
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