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Concerto Software, Inc.

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Records under this name other than patents Concerto Software, Inc. holds now: patents now held by others, patents whose terms have ended, and its applications, pending or abandoned.

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PatentTitleStatus Expires Confidence
US 7,688,961Efficient Multiplex Conferencing Engine
Formerly held
In force (reinstated)
 · High confidence
In force (reinstated)High confidence
US 8,402,070Training, Certifying, Assigning and Collaborating Agents Among Multiple Users
Formerly held
Lapsed on the fee record
Ended Mar 19, 2025 · Medium confidence
Lapsed on the fee recordEnded Mar 19, 2025Medium confidence
US 8,270,591Multi-Media Contact Channel in Agent State Control System and Method for Use in a Contact Center
Formerly held
Lapsed on the fee record
Ended Sep 18, 2024 · High confidence
Lapsed on the fee recordEnded Sep 18, 2024High confidence
US 7,181,492Transfer of an Internet Chat Session Between Servers
Term ended
Term ended Dec 10, 2023 · High confidence
Term endedTerm ended Dec 10, 2023High confidence
US 7,050,820Telephony System Paging System and Method
Formerly held
Term ended
Term ended Aug 23, 2023 · High confidence
Term endedTerm ended Aug 23, 2023High confidence
US 6,941,320Contact Center Dynamic Record Delivery
Formerly held
Term ended
Term ended May 9, 2023 · High confidence
Term endedTerm ended May 9, 2023High confidence
US 6,778,660Customer Interaction System
Formerly held
Term ended
Term ended Feb 18, 2023 · High confidence
Term endedTerm ended Feb 18, 2023High confidence
US 6,754,236System and method for dialing in a telephony system using a common channel signaling protocol in which the use of bearer channels is maximized
Formerly held
Term ended
Term ended Dec 23, 2022 · From the USPTO record
Term endedTerm ended Dec 23, 2022From the USPTO record
US 6,778,951Information retrieval method with natural language interface
Formerly held
Term ended
Term ended Aug 29, 2022 · From the USPTO record
Term endedTerm ended Aug 29, 2022From the USPTO record
US 7,080,321Dynamic Help Option for Internet Customers
Formerly held
Term ended
Term ended Jul 12, 2022 · High confidence
Term endedTerm ended Jul 12, 2022High confidence
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