Firstpoint Contact Technologies, LLC
Records under this name other than patents Firstpoint Contact Technologies, LLC holds now: patents now held by others, patents whose terms have ended, and its applications, pending or abandoned.
Back to Firstpoint Contact Technologies, LLC
| Patent | Title | Status | Expires | Confidence |
|---|---|---|---|---|
| US 8,068,597 | Method and Apparatus for Processing Customer Contacts Using a State Machine Formerly held In force · High confidence | In force | High confidence | |
| US 7,532,615 | Universal Agent Log-In Using a Sip Registrar Formerly held In force · High confidence | In force | High confidence | |
| US 7,590,107 | Tcp/IP Transport Interface for Isdn Telephone Formerly held In force · High confidence | In force | High confidence | |
| US 8,184,547 | Discrete Choice Method of Reporting and Predicting Multiple Transaction Types Formerly held In force · High confidence | In force | High confidence | |
| US 7,809,118 | System and Method for Voice and Data Convergence Formerly held In force · High confidence | In force | High confidence | |
| US 8,028,084 | IP Acd Using Buffer Server Formerly held In force · High confidence | In force | High confidence | |
| US 7,813,489 | System and Method for Minimizing Queue Callback Faults Formerly held In force · High confidence | In force | High confidence | |
| US 7,778,405 | Contact Center System Independent of Line Key Status or Current Agent Activity/State Formerly held In force · High confidence | In force | High confidence | |
| US 7,864,945 | Method for Detecting Availability of Non-Traditional Agent Formerly held In force · High confidence | In force | High confidence | |
| US 7,853,653 | Method of Tracking E-Mail Handling by a Remote Agent of an Automatic Contact Distributor Formerly held In force · High confidence | In force | High confidence |