Method, System and Apparatus for Visual Programming of Interaction Workflows for Omni-Channel Customer Contact Centers with Integrated Customer Relationship Management

US 10,922,058 In force

Overview Sources & methods

Term ends Apr 30, 2035 · Medium confidence

Computed 20-year base term

Why Medium: A parent in the chain could not be resolved.

Held by Openmethods, Inc.

Filed Aug 9, 2019 as application 16/537,420 · Granted Feb 16, 2021

Base term, 20 years from filing

Today

20 years from filing

Term ends Apr 30, 2035

2015 2035

Clock starts
Apr 30, 2015

Term ends
Apr 30, 2035

Granted
Feb 16, 2021

base term fee events Updated Nov 14, 2026 · includes USPTO assignment & status data published Nov 14, 2026 and grant & fee data published Nov 10, 2026 (weekly) · how we know

None

Term adjustment

No prosecution delay on this record.

No effect

Terminal disclaimer

Resolved from the filed document, referencing US 10,101,976, US 10,534,586, to Apr 30, 2035. The term already ends on or before that date, so the cap shortened nothing.

1 of 3

Maintenance fees paid

Three maintenance fees fall due, at 3.5, 7.5 and 11.5 years from grant. This counts the ones the record shows paid.

How we calculated this date

One row per rule, each showing its own input and what it did to the date. A step we could not verify says so instead of resolving itself.

Step	Input	Date after this step	Confidence
Base term, 20 years from filing	Clock starts Apr 30, 2015, when the earliest non-provisional application in its chain was filed (this one was filed Aug 9, 2019); a parent in its chain could not be resolved (the next row)	Apr 30, 2035	High confidence
Continuity chain	A parent in the chain could not be resolved	dated from this application's own claim	Medium confidence
Patent term adjustment	None on file	no change	High confidence
Terminal disclaimer cap	Disclaimer resolved from the filed document (refs US 10,101,976, US 10,534,586)	resolves to Apr 30, 2035, no earlier than this term, so no change	High confidence
Patent term extension	None on file	no change	High confidence
Fee events	1 of 3 maintenance fees paid	In force	High confidence
Computed term end	The steps above, in order	Apr 30, 2035	Medium confidence

Sources

Google Patents · The patent document at USPTO · Assignment records at USPTO

USPTO account required: This application in Patent Center · USPTO's maintenance fee lookup

Maintenance fee events come from USPTO's own fee records. Its fee lookup asks for the patent number and the application number.

Not on this page: the patent's family, its recorded assignments and its citation count. USPTO's assignment records, linked above, list every recorded assignment.

Every date shows its work: the base term, any term adjustment or extension, any disclaimer cap, and the maintenance fee record, each with a confidence tier. How this record was built

Computed patent terms end on the dates shown. Related patents and pending applications may cover overlapping subject matter.

In force means the term is running and no lapse is on record. It is not a finding that the patent is valid.

Method, System and Apparatus for Visual Programming of Interaction Workflows for Omni-Channel Customer Contact Centers with Integrated Customer Relationship Management

Term ends Apr 30, 2035 · Medium confidence

20-year base term ends Apr 30, 2035

How we calculated this date

Sources