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Systems and Methods for Managing Service Level Agreements of Support Tickets Using a Chat Session

US 12,786,080 In force
OverviewFamilyAssignmentsSources & methods

Term ends Jul 31, 2034 · Medium confidence

Why Medium: The disclaimer's references carry disclaimers of their own not yet read (US 12,199,842), so the cap could be lower.

Filed Dec 26, 2024 as application 19/001,758 · Granted Nov 3, 2026
Base term plus 83 days of patent term adjustment (USPTO delay) · capped by a resolved terminal disclaimer
Today
20 years from filing
2014 2034
Clock starts
Jul 31, 2014
Term ends
Jul 31, 2034
Granted
Nov 3, 2026
base term Updated Nov 14, 2026 · includes USPTO assignment & status data published Nov 14, 2026 and grant & fee data published Nov 10, 2026 (weekly) · how we know
83
Days of term adjustment
Read from the USPTO patent term adjustment record, not recalculated here.
Capped
Terminal disclaimer
Resolved from the filed document, referencing US 10,079,736, US 10,897,410, US 11,362,913, US 11,743,149, US 12,199,842.
0 of 1
Maintenance fees paid
One maintenance fee can end this term early, the one due 3.5 years from grant; the next one's grace period runs past the term end. This counts it if the record shows it paid.
6
Family applications on record here
Applications sharing this one's continuity chain whose file history this site holds. The family may have others.

This patent's term runs 83 days past its 20-year base term on prosecution delay. A terminal disclaimer resolved from the filed document caps it earlier. 0 of 1 maintenance fees are paid so far. Confidence: Medium. from the record

How we calculated this date

One row per rule, each showing its own input and what it did to the date. A step we could not verify says so instead of resolving itself.
StepInputDate after this stepConfidence
Base term, 20 years from filingClock starts Jul 31, 2014, when application 14/448,629, the earliest non-provisional in its chain, was filed (this one was filed Dec 26, 2024)Jul 31, 2034High confidence
Continuity chainEvery parent in the chain resolvedno changeHigh confidence
Patent term adjustment+83 days, USPTO patent term adjustment recordOct 22, 2034High confidence
Terminal disclaimer capDisclaimer resolved from the filed document (refs US 10,079,736, US 10,897,410, US 11,362,913, US 11,743,149, US 12,199,842)capped to Jul 31, 2034Medium confidence
Patent term extensionNone on fileno changeHigh confidence
Fee events0 of 1 maintenance fees paidIn forceHigh confidence
Computed term endThe steps above, in orderJul 31, 2034Medium confidence

This family

US 10,079,736In force
Nov 2034
Nov 2034
US 10,897,410In force
Jul 2034
Jul 2034
US 11,362,913In force
Jul 2034
Jul 2034
US 11,743,149In force
Jul 2034
Jul 2034
US 12,199,842In force
no later than Jul 2034
no later than Jul 2034
US 12,786,080this patent
Jul 2034
Jul 2034
The applications whose file history this site holds. The family may have others.

Assignments

Assignment documents as recorded at the USPTO, oldest first, with the reel and frame each was recorded at. A recorded assignment is a filed document, not a statement of current ownership, and the absence of a later one is not evidence that the last one still stands.
RecordedAssignorAssigneeConveyance
Feb 26, 2025
Reel 70333, frame 981
Bellini Iii, Arnold; Brotherton, Linda; Fulton, Craig M.Connectwise, Inc.Assignment of Assignor's Interest
Feb 26, 2025
Reel 70334, frame 298
Connectwise, Inc.; Connectwise, LLCConnectwise, LLCMerger and Change of Name

Sources

Google Patents · The patent document at USPTO · Assignment records at USPTO

USPTO account required: This application in Patent Center · USPTO's maintenance fee lookup

Maintenance fee events come from USPTO's own fee records. Its fee lookup asks for the patent number and the application number.

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