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Real-Time Customer Service Assistance Using Collected Customer Life Cycle Data

US 7,720,690 In force
OverviewFamilyAssignmentsSources & methods

Term ends Jan 23, 2029 · High confidence

Filed Mar 25, 2005 as application 11/089,718 · Granted May 18, 2010
Base term plus 1400 days of patent term adjustment (USPTO delay)
Today
20 years from filing
2005 2029
Clock starts
Mar 25, 2005
Term ends
Jan 23, 2029
Granted
May 18, 2010
base term patent term adjustment fee events Updated Nov 14, 2026 · includes USPTO assignment & status data published Nov 14, 2026 and grant & fee data published Nov 10, 2026 (weekly) · how we know
1,400
Days of term adjustment
Read from the USPTO patent term adjustment record, not recalculated here.
None
Terminal disclaimer
No disclaimer on this record.
3 of 3
Maintenance fees paid
Three maintenance fees fall due, at 3.5, 7.5 and 11.5 years from grant. This counts the ones the record shows paid.
3
Family applications on record here
Applications sharing this one's continuity chain whose file history this site holds. The family may have others.

This patent's term runs 1400 days past its 20-year base term on prosecution delay. All three maintenance fees are recorded paid; no more fees are due. Confidence: High. from the record

How we calculated this date

One row per rule, each showing its own input and what it did to the date. A step we could not verify says so instead of resolving itself.
StepInputDate after this stepConfidence
Base term, 20 years from filingClock starts Mar 25, 2005, when this application, 11/089,718, was filedMar 25, 2025High confidence
Continuity chainEvery parent in the chain resolvedno changeHigh confidence
Patent term adjustment+1400 days, USPTO patent term adjustment recordJan 23, 2029High confidence
Terminal disclaimer capNone on recordno cap appliedHigh confidence
Patent term extensionNone on fileno changeHigh confidence
Fee events3 of 3 maintenance fees paidIn forceHigh confidence
Computed term endThe steps above, in orderJan 23, 2029High confidence

This family

US 7,720,690this patent
Jan 2029
Jan 2029
US 8,396,719Term ended
no later than Feb 2026
no later than Feb 2026
Application 13/787,011Abandoned
not computed
not computed
The applications whose file history this site holds. The family may have others.

Assignments

Assignment documents as recorded at the USPTO, oldest first, with the reel and frame each was recorded at. A recorded assignment is a filed document, not a statement of current ownership, and the absence of a later one is not evidence that the last one still stands.
RecordedAssignorAssigneeConveyance
Mar 25, 2005
Reel 16422, frame 861
Zucker, Nehemia; Mason, James; Patrick, EdwardJ2 Global CommunicationsAssignment of Assignor's Interest
May 16, 2014
Reel 32911, frame 182
J2 Global Communications, Inc.J2 Global, Inc.Change of Name
May 21, 2014
Reel 32975, frame 464
J2 Global, Inc.Advanced Messaging Technologies, Inc.Assignment of Assignor's Interest

Sources

Google Patents · The patent document at USPTO · Assignment records at USPTO

USPTO account required: This application in Patent Center · USPTO's maintenance fee lookup

Maintenance fee events come from USPTO's own fee records. Its fee lookup asks for the patent number and the application number.

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