40 patents currently held

1 more in force is now held by another company

Held is read from USPTO's recorded assignments; a transfer never recorded there does not appear.

The next term ends in May 2039. from the record

Free plan: 3 watched companies. Pro: unlimited.

Alerts on its grants, lapses and transfers.

Ending by 2030

May 2039

Next term end

Patent families

When these terms end

5 yrs10 yrs20 yrs

Held patents by the year their term ends

20262027202820292030203120322033203420352036203720382039 2040 2041 2042 204320442045

notable patents fee due within 90 days all others Updated Nov 14, 2026 · includes USPTO assignment & status data published Nov 14, 2026 and grant & fee data published Nov 10, 2026 (weekly) · how we know

Notable: the highest-ranked patents in this portfolio by citations and family size. Fee due within 90 days: a maintenance fee is due within 90 days of when this page was computed and not yet paid.

Notable patents

Ranked by citations and family size, against patents of the same kind granted the same year. How we rank

Notable

Method, Apparatus, and Computer-Readable Medium for Managing Concurrent Communications in a Networked Call Center US 11,736,615

Cited by 5 later US patents, top 25% of utility patents granted in 2023 in our data. Protection runs to 2040.

Ends Jan 2040 · High confidence Also notable

Scheduling Agents Using Skill Group Weights US 10,929,796

A family of 5 related applications built on the 2021 grant. Protection runs to 2039. A terminal disclaimer caps this term to an earlier patent's.

Ends Oct 2039 · High confidence Also notable

Systems and Methods for Optimizing Performance Metrics for Contact Centers US 10,812,658

The earliest of the three still in force, granted 2020 and renewed since. Its term ends first, in 2039.

Ends Oct 2039 · High confidence

Fee deadlines

Maintenance fees fall due 3.5, 7.5 and 11.5 years after grant. A missed fee ends a patent at the end of the six month grace period that follows, not on the due date.

1 fee due Dec 13, 2026
The maintenance fee for Method and Apparatus for Automated Quality Management of Communication Records (US 11,677,875) comes due Dec 13, 2026. Unpaid by Jun 14, 2027, it lapses early.
1 fee due Jan 18, 2027
The maintenance fee for System and Method for Communication Analysis for Use with Agent Assist Within a Cloud-Based Contact Center (US 11,706,339) comes due Jan 18, 2027. Unpaid by Jul 19, 2027, it lapses early.
2 fees due Feb 22, 2027
1 fee due Apr 10, 2027
The maintenance fee for Systems and Methods for Workforce Management System Deployment (US 11,783,246) comes due Apr 10, 2027. Unpaid by Oct 12, 2027, it lapses early.
1 fee due Sep 26, 2027
The maintenance fee for Method and Apparatus for Routing Communications Within a Contact Center (US 11,943,391) comes due Sep 26, 2027. Unpaid by Mar 27, 2028, it lapses early.
1 fee due Oct 30, 2027
The maintenance fee for Method and Apparatus for Detecting Anomolies in Communication Data (US 11,971,908) comes due Oct 30, 2027. Unpaid by May 1, 2028, it lapses early.

Which patents, and when each one lapses · Pro

Recent changes

Nothing was recorded against this company's patents in the last 90 days.

What they patent

The 5 largest of its 32 families, grouped by real patent family and labeled by the earliest filing in each. No technology classification is inferred from titles.

Scheduling Agents Using Skill Group Weights	5 in force	to Oct 2039
Systems and Methods for Optimizing Performance Metrics for Contact Centers	4 in force	to Oct 2039
Systems and Methods for Scheduling Deferred Queues	2 in force	to Feb 2040
Systems and Methods for Recommending Rules for Routing Calls	1 in force	to Jul 2042
Method and Apparatus for Automated Quality Management of Communication Records	1 in force	to Jul 2041

Patents held now

Soonest term end first.

Patent	Title	Status	Expires	Confidence
US 10,866,794	Automatic Application Installation and Integration at an Enterprise Level Based on a Single Install Request In force Term ends May 21, 2039 · High confidence	In force	Term ends May 21, 2039	High confidence
US 10,708,426	Generating Intelligent Contact Routing Configurations In force Term ends Aug 23, 2039 · High confidence	In force	Term ends Aug 23, 2039	High confidence
US 11,076,049	Systems and Methods for Routing Communications to Agents Based on Attributes In force Term ends Oct 17, 2039 · High confidence	In force	Term ends Oct 17, 2039	High confidence
US 10,812,658	Systems and Methods for Optimizing Performance Metrics for Contact Centers In force Term ends Oct 29, 2039 · High confidence	In force	Term ends Oct 29, 2039	High confidence
US 10,824,978	Systems and Methods for Optimizing Performance Metrics for Contact Centers In force Term ends Oct 29, 2039 · High confidence	In force	Term ends Oct 29, 2039	High confidence
US 10,824,979	Systems and Methods for Optimizing Performance Metrics for Contact Centers In force Term ends Oct 29, 2039 · High confidence	In force	Term ends Oct 29, 2039	High confidence
US 10,827,070	Systems and Methods for Optimizing Performance Metrics for Contact Centers In force Term ends Oct 29, 2039 · High confidence	In force	Term ends Oct 29, 2039	High confidence
US 10,812,655	Methods and Systems for Seamless Outbound Cold Calls Using Virtual Agents In force Term ends Oct 30, 2039 · High confidence	In force	Term ends Oct 30, 2039	High confidence
US 10,827,071	System and Method for SMS and Email Enabled Automated Agent Assistance Within a Cloud-Based Contact Center In force Term ends Oct 30, 2039 · High confidence	In force	Term ends Oct 30, 2039	High confidence
US 10,929,795	Scheduling Agents Using Skill Group Weights In force Term ends Oct 30, 2039 · High confidence	In force	Term ends Oct 30, 2039	High confidence

10 of 40 patents shown.

Pro members see all 40.

Pro members: see all 40 patents

Also on record, not counted in the 40: 1 patent in force now held by others · 2 applications pending · 184 applications abandoned. List them

Sources and methods

Compiled from USPTO application file histories, grants and recorded assignments, with the company's own names reviewed by hand. How this record was built

Portfolio grouped automatically from ownership conveyances to the names matched to this company, usually every name that begins with its own, so it counts patents an affiliate holds; each list row names the holder of record. Security interests are excluded and ambiguous records are not reviewed by hand.

Fee due within 90 days marks a patent with a maintenance fee due within 90 days of the date this page was computed and not yet recorded paid, so it can end earlier than the bar shows. A fee left unpaid ends the patent at the close of the six month grace period that follows its due date, not on the due date itself. It is not a prediction that the fee will be missed.

Computed patent terms end on the dates shown. Related patents and pending applications may cover overlapping subject matter.

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Talkdesk, Inc.